![]() Canceling your policy can take place immediately or you can set a specific date for it to end. Infinity Insurance Cancellation PolicyĬancellation of an Infinity Insurance policy must be done either by calling 1-800-INFINITY or by submitting a request on their online customer policy change portal. Automatic coverage for eligible new hire employeesĮligibility standards may differ by state, but generally speaking small to medium-sized businesses with registered business vehicles can get Infinity commercial auto insurance.Big discounts for paid-in-full policies, prior coverage, and more.Foreign licenses accepted at reduced rates.Their commercial auto insurance policies have many benefits as well and include: ![]() Infinity Insurance covers many types of vehicles including full-size vans, pick-ups and utility trailers, cargo vans, straight trucks, flatbed trucks, landscaping vehicles, and contracting vehicles. Most of their policies mainly include liability coverage for those in an accident in business vehicles. Infinity offers many commercial auto insurance options for both small and medium-sized businesses. You pay for services like towing as needed, and you can access help even if you’re a passenger in another vehicle. In addition to the policies listed above, Infinity gives policyholders a 24/7 roadside assistance program membership as part of the Infinity DriverClub ®. Our team surveyed 1,000 car insurance customers on their preferences and found that 67 percent of drivers have full-coverage insurance. This protects you, your passengers, and your car in a variety of situations. Uninsured /underinsured motorist coverage pays for damages to your vehicle if you are hit by another driver who does not have insurance or does not have enough insurance to fully pay for the cost of damages.įull coverage insurance includes liability coverage plus collision and comprehensive coverage. PIP may also pay for other expenses such as lost wages. Personal injury protection (PIP) pays medical bills for you and your passengers after an accident. Medical payments (MedPay) covers medical bills for you and your passengers after an accident. It also pays to repair or replace your vehicle if it is stolen or vandalized. Property damage (PD) liability insurance pays for damages to other drivers’ vehicles after an accident where you are at fault.Ĭollision insurance pays for damages that occur while your car is moving, either with another vehicle or a road hazard, or if you flip your vehicle.Ĭomprehensive insurance pays for damages to your vehicle that are caused by animals or natural disasters. Unfortunately, the standard reply doesn’t always provide the quality of service customers are looking for.īodily injury (BI) liability insurance covers the medical expenses for other drivers and their passengers after an accident where you are at fault. Just retained a lawyer!”Īlthough there are a very high number of complaints, Infinity responds to many of the negative comments, asking for customers’ contact information to help resolve issues. “Horrible service, worst experience ever, going on 90 days still no progress. Never return phone calls or answer a phone. They also won’t fight for your case when you’re right and even the adjusters agreed with you. There are an overwhelming number of complaints about Infinity Insurance, many of which say the service doesn’t live up to customers’ expectations. – Customer via Trustpilot Infinity Insurance Complaints A few hours later, my car was being towed to the shop they suggested, which turned out to be a great shop – I had a very positive experience with these people and had never used this insurance before now.” “I made the claim, I called a couple of times, but within two days the adjuster had given the report. However, there is occasional positive feedback such as this: Positive reviews for Infinity car insurance are difficult to come by. Complaints range from poor insurance services to trouble contacting insurance agents. Trustpilot reviews reflect this sentiment, rating Infinity at 1.3 out of 5 stars on average. Although it maintains an A- rating with the BBB, customers rate Infinity very low, with an average of 1.0 out of 5.0 stars. Online reviews for Infinity Insurance on both the BBB’s website and Trustpilot skew highly negative, with constant complaints of poor customer service. Better Business Bureau ( BBB ) rating : A.
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